FAQ – Guangdong Kruper Steel Co., Ltd

Frequently Asked Question

Are You A Trading Company Or A Manufacturer ?

You may have many methods to contact us. The email will be checked within 12 hours, and WeChat and WhatsApp will be online 24/7. Please send us your requirement, attaching specifications (Steel grade, dimension, quantity, destination port) or any you are concerned, you will obtain a competitive price and supply solution soon.

Do You Provide The Samples ? Free Or Extra ?

It is free, depend on the value of the sample. The cost of the freight would be charge.

Will You Delivery The Goods On Time ?

We are so confident that we can deliver goods on time. In experience of steel supply chain for over 20 years, we have built a perfect supply chain system which can provide a variety of supply solutions and rapidly respond services for international buyers.

How Could You Guarantee Your Products ?

Each batch of products must have its own factory inspection report. If the third-party inspection report of the product you purchased does not match our factory inspection report, we will resend the goods, and we will carry all the costs by ourselves.

Do You Have Large Amount Of Steel Products In Stock ?

Yes, we do. In large-scale indoor warehouses, the total stock value is over 150 millions dollar.

How Long Is The Delivery Time ?

Officially, it is within 7 days. Actually, we can deliver within 3 days. Customized products or non-standard size products would be taken 10-30 days to deliver, depend on the production cycle. Generally, most of the products finished and delivered within 20 days.

Do You Accept The Third Party Inspection ?

Absolutely yes !

How Can I Get Your Quotation As Soon As Possible ?

You may have many methods to contact us. Email and fax will be checked within 12 hours, and Skype, WeChat and WhatsApp will be online in 24/7. Please send us your requirement, attaching specification (Steel grade, dimension, quantity, destination port) or any you are concerned, you will obtain a competitive price and supply solution soon.

Lets Get In Touch

Lets Keep Connected With Us & Leave a Message

Kruper Steel values its customers and their needs, so feel free to contact us anytime either by phone or shoot us an email using the form right and we will reply as soon as possible.